I. INSIST ON EXCELLENCE

Whether selecting staff or developing new programs, doing the best or choosing the best is always our first consideration. Our staff are selected from proven mental health professionals who insist that our services be second to none.

II. ALWAYS RESPECT THE CUSTOMER

We view our contracts as the establishment of relationships that are reciprocal and respectful. Our staff are encouraged and supported to take customer satisfaction beyond rhetoric. We position ourselves to applaud the courage to reach out for help, and we understand that we are all vulnerable to the stresses in our lives. Maintaining the dignity of the individual is paramount in all our interactions.

III. ENCOURAGE INNOVATION

Being part of an organization whose sole mission is to provide mental health and substance abuse services allow us the opportunity to be both a developer and a receiver of new technologies. Our staff are constantly being trained and updated on treatments and strategies that are successful and effective.

IV. KNOW THE DIFFERENCE BETWEEN BEING VISIBLE AND BEING COMMITTED

We strive to go beyond visibility; we are committed to understanding your culture. We want to become an integral part of your organization; a counselor to your employees and families, and consultant to your managers

V. INSIST ON INTEGRITY

Do what you say you are going to do. Be professional, be confidential, be available, be competent. We pride ourselves on our ability to do confidential on-site and off site work. If your company values its employees, then it will seek a proactive program rather than an advice-giving 800 number.

VI. EMBRACE A CLINICALLY SOUND, COST -EFFECTIVE APPROACH TO TREATMENT

Our goal is to help your employee get the quickest, least restrictive resolution to his problem or situation. LifePlan is not conflicted by an affiliation with a large insurance or health care network. Our unique plan tailors services which allow treatment choices that are clinically sound yet affordable.